1. Introduction Welcome to Talkforce AI (“Company,” “we,” “our,” or “us”). By accessing or using our VoiceCab services, website, and related platforms (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our Services.
2. Eligibility You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Services. By using the Services, you represent and warrant that you meet these requirements.
3. Use of Services (a) You agree to use our Services only for lawful purposes and in accordance with these Terms. (b) You shall not misuse, disrupt, or interfere with the functionality, security, or integrity of our Services. (c) You are responsible for maintaining the confidentiality of your account credentials and for any activity conducted under your account.
4. Bookings and Payments (a) Our Services facilitate ride bookings with transportation providers. We do not own, operate, or control these third-party services. (b) Payment processing may be handled by third-party providers. You agree to abide by their terms and policies when making transactions. (c) We are not responsible for any cancellations, delays, or service failures caused by transportation providers.
5. Voice AI and Data Usage (a) Our AI-powered system processes voice commands to facilitate bookings, provide ETAs, and answer customer inquiries. (b) Calls may be recorded for service improvement, AI training, and dispute resolution. (c) We process personal data in accordance with our Privacy Policy.
6. User Responsibilities (a) You agree not to submit false, fraudulent, or misleading information when using our Services. (b) You shall not attempt to reverse-engineer, copy, or exploit our AI technology or platform. (c) You acknowledge that any misuse of the Services may result in termination of your access.
7. Limitation of Liability (a) Talkforce AI provides its Services “as is” and does not guarantee uninterrupted, error-free operation. (b) We are not liable for any damages, including lost profits, arising from the use or inability to use our Services. (c) We are not responsible for actions, errors, or negligence of third-party transportation providers.
8. Indemnification You agree to indemnify and hold harmless Talkforce AI, its affiliates, officers, employees, and partners from any claims, damages, or liabilities arising from your use of the Services or violation of these Terms.
9. Termination We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, including if we determine that you have violated these Terms.
10. Changes to These Terms We may update these Terms from time to time. The latest version will always be available on our website with the effective date. Continued use of our Services after changes constitute acceptance of the revised Terms.
11. Governing Law & Dispute Resolution (a) These Terms shall be governed by and interpreted under the laws of [Insert Jurisdiction]. (b) Any disputes shall be resolved through arbitration or a court of competent jurisdiction in [Insert Jurisdiction].
12. Contact Us If you have any questions about these Terms, please contact us.
