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Our Founder's Journey

Greg Bessoni founded Talkforce AI, Inc. with a vision to revolutionize customer interactions through Voice AI.

After scaling Shuttlefare.com to process over $10 million in annual transactions, he recognized a major gap in how businesses handle bookings and customer inquiries.

This led to the launch of VoiceCab, the first product from Talkforce AI—designed to bring human-like, intelligent conversations to the mobility industry.

To make this vision a reality, Greg built a powerhouse team of experts across key disciplines, ensuring VoiceCab is built to adapt, grow, and lead in the evolving landscape of mobility and Voice AI.

The Team Driving Innovation

TalkForce AI, Inc. brings together top talent from transportation, AI engineering, product design, and telecommunications—all united by the mission to redefine how businesses communicate.  Together, we are shaping the future of Voice AI for mobility, building solutions that don’t just automate calls—but create smarter, more seamless customer experiences.

  • Mobility & Sales Leadership – Industry veterans with deep expertise in ground transportation, rideshare, and customer service/call centers, ensuring our AI solutions address real-world challenges.
  • AI & Technology Innovation – A team of world-class AI engineers, machine learning specialists, and backend integration experts developing cutting-edge conversational AI that scales.
  • Infrastructure & Operations – IT, telephony, and support professionals who ensure seamless reliability, security, and performance, knowing that in transportation, every second counts.

Why VoiceCab?

The taxi and transportation industry stands at a critical juncture. While rideshare companies rely on app-based interactions, Greg saw a new path: Conversational AI that replicates the natural human experience of a reservationist or support agent—while scaling without limits.

VoiceCab isn’t just another booking tool—it’s the foundation for the next generation of mobility and reservation services.

We’ve done the heavy lifting so small, medium or large sized operators can deploy sophisticated Voice capabilities in weeks, not years.

Our Mission

We’re committed to helping traditional transportation companies not just compete but lead in the voice-first future. By providing enterprise-grade Voice AI infrastructure specifically designed for reservations and bookings, we ensure taxi and transportation providers stay ahead of the technology curve.

Our platform delivers the natural conversational experience customers want, with the reliability and local knowledge that transportation companies need. Join us in building the new UI of mobility and reservations.

 

Led by strong values

Innovation first

We constantly push the boundaries of what’s possible. At Torch, we embrace new ideas and cutting-edge technologies to deliver powerful, forward-thinking solutions.

Security by design

Data protection is at the heart of everything we do. Our platform is built with top-tier security measures to ensure your information is always safe and secure.

Data-driven decisions

We believe in the power of data to guide smart business choices. Torch empowers teams to make informed decisions with real-time insights and comprehensive analytics.

Continuous growth

At Torch, we foster a culture of learning and growth. Whether it’s improving our product or developing our team, we’re always striving to be better.

Seamless integration

We’re committed to making your workflow smooth and efficient. Torch integrates effortlessly with your existing tools, so you can focus on what matters most.

Customer-centric focus

Your success is our priority. We work hand-in-hand with our customers to ensure Torch meets their needs and helps their business thrive.

Kind words from customers

Torch completely transformed how we track our business performance. The real-time insights have helped us make faster, smarter decisions!

Emily Chang

Luminate

Our team loves how easy Torch is to use. The custom dashboards give us exactly the data we need, all in one place.

Xavier Carter

Cucumber

Torch seamlessly integrated with our existing tools, making data management so much more efficient. It’s become an essential part of our workflow.

Alexander Patel

Vexa

FAQs

Answers to questions you might have about Torch.

Torch is a data analytics platform that helps businesses track, visualise, and optimise their performance metrics in real-time. It enables teams to make data-driven decisions through customisable dashboards and powerful insights.

Torch is ideal for startups, tech companies, and growing businesses that want to harness the power of their data. It’s built for teams looking to improve their decision-making by tracking key performance indicators (KPIs) across all departments.
Security is our top priority. Torch uses end-to-end encryption, secure data centres, and regular security audits to ensure your data is protected at all times. We also offer role-based access control to manage permissions within your team.
Yes, Torch integrates with a wide range of tools, including CRM systems, marketing platforms, and cloud storage services. Our API allows for seamless integration, helping you connect Torch to the software you already use.
Absolutely! Torch’s interface is user-friendly and intuitive, designed for both technical and non-technical users. You can create custom reports, dashboards, and visualisations without any coding knowledge.

Join Us

Whether you’re a transportation company looking to modernize your booking system or a technology partner interested in the future of conversational commerce, Talkforce AI is building the infrastructure that will power the next decade of mobility reservations.
Let’s transform how the world books transportation—one conversation at a time.
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